par Gamache MédiaDuring a customer visit.
The phone rings while your rep is with a customer. Someone needs to take the request and know who will call back.
Sell more, serve your customers better
AI for your sales and customer service
We help you get found, respond to requests, and move your files forward. We start by looking at how you sell, then build the tools and connections your team needs.
VisibilityQuotesCustomer relationships
In your day-to-day
Answer, prepare the quote,
and stay in touch.
After a meeting.
The details are scattered across your notes and emails. You still need to prepare the quote, check prices, and present your offer clearly.
Once the offer is sent.
The quote is waiting for an answer. Your team needs to see which files are open and what follow-up is next.
The solutions
Tools for every step.
A team that stays in control.
From the first request to the follow-up after the sale, we work with you to decide what needs improving. The tools support one workflow instead of running separately.
Get found and understood.
We clarify your pages, product sheets, and answers to your customers' questions. This covers both classic search and AI answer engines — what's known as GEO.
Answer when you're busy.
A phone or web assistant answers expected questions and captures the need. The conversation can be routed to someone on your team.
Find every request again.
Calls and forms feed your CRM. The request is structured and assigned to the right person to follow up.
Prepare your quotes.
The assistant picks up the services and prices from your exchanges. It drafts a document in your branding, which your team checks before sending.
Organize follow-ups.
Quotes left without a reply get a suitable follow-up. Your team sets the rules and keeps an eye on the files that need to move forward.
Stay present after the sale.
Maintenance reminders, satisfaction follow-ups, or a customer portal: we give your customers a simple way to find information and stay in touch.
How it works
Your notes become
a quote ready to review.
Starting from what your rep already gathered, not a blank page.
01 / Your quotes
Your notes become a quote ready to review.
The assistant picks up the services and prices from your exchanges with the customer. It prepares a structured quote in your branding. Your team reviews, adjusts, and validates the offer.
How it works
Your meeting notes
"Schedule the annual maintenance. Add the filters as an option. Reuse the pricing from the file."
Quote to review
ServiceAnnual maintenance
OptionFilter replacement
PricingPulled from the file
Reviewed by your team
01You send it over
The notes and relevant exchanges.
02The AI prepares
The document, in your template.
03You approve
The services, prices, and conditions.
The voice from the field
Would you rather dictate after a visit?
We look at how to build a voice note into your quote preparation. The document is still presented in your template, with services and prices checked by your team.
A tool we use ourselves
Quote preparation,
in our own work.
At Gamache Média, an application picks up the details from our exchanges, extracts the line items and prices, then produces the quote as a PDF. E-signature and file progress are connected to the CRM.
What we do with you
We start with your customers.
Not a standard script.
Your frequently asked questions, your quote template, and your way of doing things shape the solution. Your sales reps take part in the testing.
- 01
Understand your requests.
We look at how your customers find you, contact you, and get an answer. We work with you to decide which steps to improve first.
- 02
Build the workflow.
We prepare the answers, templates, and connections. We configure the tools and develop the features you need, with human validation steps built in.
- 03
Test it and support your team.
Your employees try it on situations they know well. We adjust the solution, train them, and set up tracking for requests and usage.
Your questions
Before you
get started.
Simple answers to help you see the next step.
Does the AI set our prices?
No. Prices and rules come from your business. The assistant prepares the document; your team confirms the amounts, services, and conditions before it goes out.
Can a customer speak to a person?
Yes. We define the situations where a chat or call should be routed to your team, along with the information already gathered.
Do we have to change our CRM?
Not necessarily. We start by looking at your CRM and the connections available. The goal is to make things easier within the tools your team already knows.
Can we start with quotes only?
Yes. We can start with one type of quote, then add follow-ups or other connections useful to your operations.
What does visibility in AI answers mean?
It means working on your content so answer engines understand your business. We clarify your services, products, and answers to the questions that matter to your customers.
Who helps our sales reps use the new tools?
We walk them through their own situations: a request, a quote, or a follow-up. We explain how it works, then their trials and questions help us fine-tune it.
The next step
Which part of your sales process would you like to simplify?
A free first meeting with Olivier Gamache. We'll clarify your needs and the next step forward.
Let's talk about your business
Prefer to call? 514-613-1154